If a certain page on a site does not load for some reason or in case a link is not working, the site visitor will see an error page with a generic message. The page shall have nothing in common with the rest of the website, which can make the visitor leave your Internet site. A solution in cases like this is a feature offered by some web hosting companies - the option to set up your own personalized error pages that shall have the exact same design and style as your Internet site and which may contain any text or images that you'd like dependent upon the particular error. There are four popular errors that may take place and they involve the following so-called HTTP status codes - 400, when your Internet browser sends a bad request to the server and it cannot be processed; 401, in case you are supposed to log in to see a webpage, but you have not done this yet; 403, if you don't have a permission to see a specific page; and 404, when a link which you have clicked leads to a file which does not exist. In any of these scenarios, visitors shall be able to see your custom made content as opposed to a generic error page.

Custom Error Pages in Shared Hosting

You will be able to set up customized error pages for any of your websites easily when you use any of our shared plans. This can easily be done through the Hosted Domains section of the Hepsia Control Panel, provided with all accounts as soon as you go there, you'll be able to set your personalized pages independently for any domain or subdomain. You need to upload the files to your account ahead of time and input the links to them through the process. This function may be de-activated anytime and the options you will be able to select from are a conventional page from our system or a default Apache web server page. Customized error pages could be set with an .htaccess file as well. The file should be put in the domain or subdomain folder and it should incorporate some system code and links to the pages. If you aren't tech-savvy, you may copy the entire content required for the file from our Help section.

Custom Error Pages in Semi-dedicated Servers

All of our semi-dedicated plans support personalized error pages, so you will be able to use this function for any domain or subdomain hosted inside your account. All it takes to do this is to go to the Hosted Domains section of the Hepsia Control Panel, to click the Edit button linked to the particular domain/subdomain and to input the link to the custom-made file. You can do this separately for each and every error type. You will be able to switch back to a standard error page at any time if necessary and the change will take effect straightaway. A different way to get the same exact result is to set an .htaccess file in the domain or subdomain folder of the web site which you'd like to edit and to input a few lines of program code in it. If you'd like to try this method, you may copy and paste the needed code from our Knowledge Base article on custom error pages, hence you won't need any programming skills or previous experience.