Even though the hosting service supplied by the different companies is relatively the same, every provider has a customized platform with its own tweaks and different ways to carry out particular procedures. That is why, an information-packed knowledge base will be pretty helpful both for persons with little to no previous experience and for technically practiced users who will eventually discover how particular procedures are accomplished, but will waste some time meanwhile. The aim of such a knowledge base is to make the hosting service quick and easy to use, saving users a lot of time and energy. The end result is gladder customers, since they can quickly find the information they wish, and considerably less work for the customer support team representatives, because usually the majority of the inquiries and problems that clients have got are already outlined in the knowledge base. On the condition that the articles themselves are competently written and cover more topics, you will be able to discover more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Shared Hosting

Our shared hosting plans come with an in-depth knowledge base where you can find info about all the difficulties that you could stumble upon and their solutions. You can read how to create and administer an electronic mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your mail client are correct, but nevertheless you’re unable to send emails, for example. We’ve made every effort to be as thorough as possible and to cover all the available options so as to save you time and efforts and to provide you with different solutions for each and every problem. The knowledge base contains educative articles too – both general ones about the web hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular functions and features in each Control Panel section, whereas if you would like to check the full article archive, you should go to the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated plans, will permit you to access the comprehensive online help documentation that we’ve compiled for you. The articles themselves include general info on our hosting services, educative guides about the separate functions that you can make use of, as well as troubleshooting guidelines that can help you fix common issues that you may come across. The topics that we have covered encompass virtually everything, from basic things such as how to host a brand-new domain name in your account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you are on, whilst the whole article list is accessible through the dedicated Help section.