Phone Support in Shared Hosting
Since we have live phone support 14 hours every day, you'll be able to contact us and talk to one of our customer support agents to learn more about all of the shared plans that we offer and ensure that our servers match the system requirements for your web sites prior to you buying anything. For your benefit, we have telephone numbers on 3 continents so you'll be able to call the one closer to you - in the U.S.A., the United Kingdom or Australia. If you're already a customer, you will be able to phone us about general and billing issues, or even about some technical ones. If the issue is strictly technical or it requires more time to analyze, you should use our ticketing system, that will enable both you and our technical support crew to keep track of the info supplied by either side.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day phone support, you can be certain that there will always be someone to assist you when you have any questions about the semi-dedicated server packages that we offer. Whether you wish to know more about our plans, you have a billing issue or some general issue, you can give us a call. Despite the fact that some more technical problems may need a support ticket so as to give time to our tech support team to investigate, we'll assist you with numerous tech questions over the phone as well, saving you time and efforts. Since we have data centers on as many as 3 different continents - in the United States, the United Kingdom and Australia, we have local phone lines in these countries as well. In case you are in another country, we have a global number where you'll be able to contact us.