Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You’ll find nearly all the answers to your questions in the intuitive Help Center built into your Website Control Panel. It features an ever–enlarging knowledge base with frequently asked questions and detailed educational articles prepared by our practiced client support team.

  • Top quality support service

  • How–To Video Clips

  • If you would rather see how a task is executed or how a problem is taken care of, instead of just reading about it, then have a look at our compilation of step–by–step video tutorials. They cover various different topics and will help you swiftly learn how to work with our Website Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock customer support service with a 1–hour ticket response guarantee. A team of skilled support engineers will be available to you to attend to all the queries that you might have. During non–busy times, an answer will be supplied within just twenty minutes.