Support Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Response Guarantee

  • Our group of service technicians will try their best to answer to your support enquiries within less than 1 hour. If, however, the issue you have come across requires aid from the Administrators’ =Dept,= we will send the ticket to the technician on duty and will post a note to inform you.

  • Top quality support service
  • Expert Tech Support Service

  • We provide you with around the clock tech help and support through a ultra–fast ticket solution incorporated into your Control Panel. You can e–mail us at any time about any of the programs that come pre–configured on the virtual server, such as the desired OS, the server admin panel and our custom designed Website Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • Each part of the Website Control Panel that is provided completely free with your VPS has a built–in articles base. You will find a collection of exhaustive how to content articles and a number of step–by–step video guides that display all the general site managing jobs. You can gain access to them by hitting the Help or Video keys in the right side of each Control Panel section.